ITIL® FOUNDATION , ITIL® INTERMEDIATE , ITIL® PRACTITIONER
The ITIL® Training modules offer a practical guidance on how to adopt and adapt the ITIL Framework to support your business objectives. It enables the candidates to not only speak the language of ITIL, but be able to translate it and use it in practice. Organizations across the globe have reaped great value by using the processes and using the qualified employees!
COBIT®5 is the only business framework for the governance and management of enterprise IT. Launched in April 2012, COBIT 5 helps maximize the value of information by incorporating the latest thinking in enterprise governance and management techniques, and provides globally accepted principles, practices, analytical tools and models to help increase the trust in, and value from, information systems.
APMG CLOUD COMPUTING
As per NIST, Cloud computing is a model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model is composed of five essential characteristics, three service models, and four deployment models.
Cloud industry expert Bernard Golden has created a vendor-independent course to help people and businesses make the transition to cloud-based services. Golden developed the course for APMG International which has launched a new end user cloud computing certification scheme.
The aim is to give the workforce the cloud skills needed to support the migration to cloud-based computing. The course, Cloud Computing Foundation, is designed to give an impartial and objective overview as an introduction to cloud computing. Once you complete this course you can appear for the APMG exam!
LEAN SIX SIGMA
Six Sigma (6σ) is a set of techniques and tools for process improvement. It seeks to improve the quality of the output of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a set of quality management methods, mainly empirical, statistical methods, and creates a special infrastructure of people within the organization who are experts in these methods.
Balaji N. is certified Black Belt in Lean Six Sigma, having successfully delivered sustaining solutions, saving costs and improving processes, for small & medium enterprises . He is also a Trainer in the topic, having executed many many lean six sigma and six sigma projects, apart from being a consultant setting up six sigma practices for organizations. He had also been a mentor for green and black belt projects helping several candidates.
Problem Management is the process responsible for managing the lifecycle of all problems (the underlying causes of incidents) in an IT service. The primary objectives of problem management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents, and to minimize the impact of incidents that cannot be prevented.Problem Management includes the activities required to diagnose the root cause of incidents identified through the Incident Management process, and to determine the resolution to those problems.
Balaji N. is one of the very small number of Indians, who are certified as a Problem Analysts®, a unique a specialized certification by APMG, being able to provide solutions to the problems, understanding the specific methods & techniques to be used. He is also an a Accredited Trainer in the topic, having helped organizations implement processes & tools, as a consultant!
PRINCE2 (An acronym for PRojects IN Controlled Environments) is a de facto process-based method for effective project management. Used extensively by the UK Government, PRINCE2 is also widely recognized and used in the private sector, both in the UK and internationally. The PRINCE2 method is in the public domain, and offers non-proprietorial best practice guidance on project management.
Project Management is the practice of initiating, planning, executing, controlling,and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time. A project is a temporary endeavour designed to produce a unique product, service or result with a defined beginning and end (usually time-constrained, and often constrained by funding or staffing) undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value.
Balaji N. is certified as a Project Management Professional (PMP®) by PMI. He is also a Trainer in the topic, having executed many many projects, apart from being a consultant for many more!