CSI is for each of phases, including itself. The involvement of Customers in the CSI is an essential aspect along with the […]
I attended an excellent program this Saturday (14th May, 2011) at Welingkar’s Institute of Management, Mumbai. This was organized by the […]
It has been a long time since, I wrote anything, this financial year! This was one of my excellent years […]
Balaji has thorough knowledge of ITSM processes and played a key role in giving process orientation to the team. Apart […]
Balaji Sir was my trainer for ITIL V3 Foundation and I am privileged to work with him on various ITSMS,ITIL […]